What format do you need my logo in?
We ask for EPS files or PDF files. If you only have JPEG or PNG, please provide these anyway, but there may be a small re-draw fee.
Do you have a minimum order?
Yes, our minimum order value is £30.00 excluding set-up, delivery, and VAT. We don’t have a minimum quantity, so you could order just one garment.
Can I bring in my own garments for you to decorate?
Yes, you can bring your own garments to us. There will be variation in price according to the number of items and logos - a breakdown can be viewed here. Please contact us first to discuss.
Do you provide samples?
We have a range of our most popular products available at our office in Chesterfield - you are very welcome to book an appointment to come and have a look. We also have an extensive range of fabric samples and catalogues.
How long will my order take?
We aim to complete all orders within 7 to 10 working days from the date your order was paid for in full. This depends on the stock being available and how quickly proofs are approved. Once your order is produced, it will be shipped within 24 hours.
What are your delivery costs?
Postage is £8.50 +VAT for tracked next-day courier service with a specified delivery slot.
Will I see a proof before my order is processed?
Yes, all orders will have a proof, which must be approved before we proceed to production.
How much is embroidery?
A standard left chest sized logo (no larger than 10 x 10cm) is £3.99, and a large logo (no larger than 25 x 20cm) is £6.99.
(High stitch count logos will be priced on stitches, we will advise this when ordering). A full breakdown of our decoration pricing can be viewed here.
How can I pay?
We accept all major credit and debit cards or bank transfers. We do not accept cheques.
How much is logo set-up for clothing print and embroidery?
We charge £20.00 as a one-off fee to set up your logo for embroidery or print. This is then kept on file for any future orders utilising the same logo.